Alden Richards has been a BDO Unibank client for almost a decade. This year, Alden Richards is the newest face of BDO Unibank, the bank’s newest brand ambassador.

“It feels great to be a part of the BDO family and to speak on their behalf. I have been using their services for a long time, so I can speak from my experience,” he said.

He said that he prefers visiting BDO branches for his transactions because he appreciates the help from the branch personnel. With BDO’s nationwide network, he can always find a nearby branch and ATM.

“I have seen how BDO has changed the banking industry in the Philippines. I’ve seen how it has improved products and services to meet our needs and goals, making our experience more efficient and rewarding,” he said, mentioning the bank’s digital innovations, such as the Service Assist Machine (SAM) available at all BDO branches.

The Service Assist Machine (or SAM) complements the branch with more digital services. Clients can input their transaction details here before engaging with branch personnel, reducing the need for forms and wait times.

If they can’t visit a branch or ATM, the clients can use the BDO Online App. Alden appreciates how the mobile app consolidates all his financial information in one place—his savings, credit cards, investments, and loans. He finds it delightful that he can keep an eye on all these at any time and from anywhere.

The BDO Online App with additional features can be downloaded from the App Store and Google Play Store.

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